Help Viewing Videos



If you experience trouble viewing a video online through an LWW journal, please review the following frequently asked questions to ensure your system is configured correctly for best viewing results.

What system setup is being used to view videos?

(Minimum System Specifications)

Windows: 2000, 2003, XP
        o Pentium III, 500mHz, 512MB RAM
        o Internet Explorer 6.0 and later
        o Firefox 0.9 and later

Macintosh: OS X
        o PowerMAC G4 or G5, 500mHz, 512MB RAM
        o Firefox 1.0 and later
        o Safari 1.0 and later

High Speed Internet Connection
        o Ethernet connection to LAN or cable modem (10 Mbps)

What software is commonly used to view a video?

Before attempting to view a video, you will need to have the appropriate viewing software downloaded and installed on your computer to open each file type.

Video  
File Extensions Viewing Software
.wmv Windows Media Player
.mov, .qt Quick Time
.mpg, .mpeg Quick Time, Windows Media Player
.mp4 Quick Time


Where can I download the viewing software?

Viewing Software Available for Download at:
Quick Time http://www.apple.com/quicktime/win.html
Windows Media Player For PC:
http://www.microsoft.com/windows/windowsmedia/default.mspx
For MAC:
http://www.microsoft.com/windows/windowsmedia/player/mac/default.aspx


Additional help from LWW

Click here to read more frequently asked questions about digital content.